Forum
vat-rates service
8 months ago by Ethan Hawthorn(edited)
Hi everyone, we have a question/issue with receivables vat-rates service. When we update vat details for an entity or counterpart, it seems like does not affect to vat-rates service because I get same vat-rates or insignificant rates. Maybe it’s gonna be more clear with example:
We set entity vat id as “GB - gb_vat”, then created new counterpart with same vat country and type. This works fine, we can get GB vat rates. Then we updated the entity vat details to “DE - eu_vat”, but we still get GB vat rates.
I tried with updating both entity and counterpart vat details as “DE - eu_vat” but nothing changed.
It’s kinda confusing and we are not able to add specific vat-rates. How should we manage this process?
Thanks in advance.